Terms and Conditions

Last Updated: March 26, 2026

Welcome to Taruveda Herbals. These Terms and Conditions govern your use of our website (taruvedaherbals.com) and the purchase of our herbal products. By accessing our website or making a purchase, you agree to be bound by these terms.

1. General Terms

1.1 Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

1.2 Eligibility

You must be at least 18 years of age to make purchases on our website. By placing an order, you represent that you are of legal age and have the legal capacity to enter into a binding contract.

1.3 Account Registration

You may need to create an account to place orders
You are responsible for maintaining the confidentiality of your account credentials
You agree to provide accurate, current, and complete information
You are responsible for all activities under your account
Notify us immediately of any unauthorized use of your account

2. Products and Services

2.1 Product Information

We strive to display accurate product descriptions, images, and pricing
Colors and appearance may vary slightly from images due to screen settings
We reserve the right to modify product descriptions and pricing without notice
Product availability is subject to change

2.2 Herbal Products Disclaimer

Our products are herbal supplements and are not intended to diagnose, treat, cure, or prevent any disease
Always consult with a qualified healthcare professional before using any herbal products
Results may vary from person to person
Not recommended for pregnant or nursing women without medical consultation
Keep out of reach of children

2.3 Product Authenticity

All products sold on Taruveda Herbals are 100% authentic and sourced from trusted suppliers
We guarantee the quality and purity of our herbal formulations
Each product comes with proper labeling and ingredient information

3. Pricing and Payment

3.1 Pricing

All prices are listed in Indian Rupees (INR)
Prices include applicable taxes unless stated otherwise
We reserve the right to change prices at any time without prior notice
Price changes will not affect orders already placed

3.2 Payment Methods

We accept the following payment methods:

Credit/Debit Cards (Visa, Mastercard, RuPay, etc.)
UPI (Unified Payments Interface)
Net Banking
Digital Wallets (Paytm, PhonePe, Google Pay, etc.)
Cash on Delivery (where available)

3.3 Payment Security

All payment transactions are processed through secure payment gateways
We do not store your complete credit/debit card information
Payment information is encrypted and protected

3.4 Payment Confirmation

Orders are confirmed only after successful payment verification
You will receive an order confirmation email upon successful payment
In case of payment failure, the order will be automatically cancelled

4. Orders and Order Processing

4.1 Order Placement

By placing an order, you make an offer to purchase products
Order confirmation does not constitute acceptance of your offer
We reserve the right to refuse or cancel any order at our discretion

4.2 Order Acceptance

Orders are subject to acceptance and product availability
We will send a confirmation email once your order is accepted
Contract of sale is formed upon shipment of products

4.3 Order Modifications and Cancellation

Order modifications are subject to our ability to accommodate changes
Cancellation policy is detailed in our Refund & Cancellation Policy
Contact customer support immediately for any changes

4.4 Order Limitations

We reserve the right to limit quantities purchased per person/order
Bulk orders may require additional verification
Orders suspected of reselling may be cancelled

5. Shipping and Delivery

For detailed shipping information, please refer to our Shipping & Delivery Policy. Key points include:

Shipping timelines vary by location (3-7 business days)
Shipping charges are calculated at checkout
Free shipping may be available on orders above certain amounts
We are not responsible for delays caused by courier services or circumstances beyond our control

6. Returns, Refunds, and Cancellations

For detailed information, please refer to our Refund & Cancellation Policy. Key points include:

Products can be returned within 7 days of delivery if unopened and unused
Refunds are processed within 7-10 business days after return approval
Certain products may not be eligible for return due to hygiene reasons
Damaged or defective products will be replaced or refunded

7. Intellectual Property Rights

7.1 Ownership

All content on this website including text, graphics, logos, images, and software is owned by Taruveda Herbals
Content is protected by Indian and international copyright and trademark laws
"Taruveda Herbals" name and logo are registered trademarks

7.2 Limited License

You are granted a limited license to access and use the website for personal, non-commercial purposes
You may not reproduce, distribute, modify, or create derivative works without written permission
Unauthorized use may result in legal action

7.3 User Content

Any reviews, feedback, or content you submit becomes our property
We may use your content for marketing, testimonials, or other purposes
You grant us a non-exclusive, royalty-free license to use your content

8. Prohibited Activities

You agree NOT to:

Use the website for any illegal or unauthorized purpose
Attempt to gain unauthorized access to any part of the website
Introduce viruses, malware, or harmful code
Impersonate any person or entity
Harvest or collect user information
Interfere with or disrupt the website's functionality
Use automated systems (bots, scrapers) without permission
Resell products without authorization
Make false or misleading product claims

9. Limitation of Liability

9.1 Disclaimer of Warranties

The website and products are provided "as is" without warranties of any kind
We do not warrant that the website will be uninterrupted or error-free
We do not guarantee specific results from product use

9.2 Limitation of Liability

To the maximum extent permitted by law, Taruveda Herbals shall not be liable for:
- Indirect, incidental, special, or consequential damages
- Loss of profits, data, or business opportunities
- Damages arising from product use or inability to use products
- Damages exceeding the amount paid for the product

9.3 Indemnification

You agree to indemnify and hold Taruveda Herbals harmless from any claims, damages, or expenses arising from:
- Your violation of these Terms and Conditions
- Your use of products
- Your violation of any third-party rights

10. Privacy and Data Protection

10.1 Personal Information

Collection and use of personal information is governed by our Privacy Policy
We are committed to protecting your privacy and personal data
We comply with applicable data protection laws

10.2 Cookies

Our website uses cookies to enhance user experience
You can control cookie settings through your browser
Some features may not function properly without cookies

11. Third-Party Links and Services

11.1 External Links

Our website may contain links to third-party websites
We are not responsible for the content or practices of third-party sites
Access to third-party sites is at your own risk

11.2 Third-Party Services

Payment processing and shipping are handled by third-party service providers
These providers have their own terms and privacy policies
We are not liable for actions of third-party service providers

12. Dispute Resolution

12.1 Governing Law

These Terms and Conditions are governed by the laws of India
Any disputes shall be subject to the exclusive jurisdiction of courts in Jaipur, Rajasthan

12.2 Dispute Resolution Process

Contact our customer support team first to resolve the issue
If unresolved, parties agree to attempt mediation
Legal action may be pursued if mediation fails

12.3 Arbitration

Disputes may be resolved through binding arbitration as per Indian Arbitration and Conciliation Act, 1996
Arbitration proceedings shall be conducted in English in Jaipur, Rajasthan

13. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our control, including but not limited to:

Natural disasters (earthquakes, floods, pandemics)
War, terrorism, or civil unrest
Government actions or regulations
Strikes or labor disputes
Internet or telecommunications failures
Acts of God

14. Modifications to Terms

14.1 Right to Modify

We reserve the right to modify these Terms and Conditions at any time
Changes will be effective immediately upon posting on the website
Continued use of the website constitutes acceptance of modified terms

14.2 Notification

We will notify users of significant changes via email or website notice
It is your responsibility to review these terms periodically

15. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms and Conditions, along with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and Taruveda Herbals.

17. Waiver

Failure to enforce any provision of these terms does not constitute a waiver of that provision or any other provision.

18. Contact Information

For questions, concerns, or complaints regarding these Terms and Conditions, please contact us:

Taruveda Herbals
Email: Taruvedaherbels@gmail.com
Phone: +91 9024442255
Address: E 88, Tara nagar, Khirni phatak, jhotwara Jaipur 302012

Customer Support Hours:
Monday to Saturday: 10:00 AM - 6:00 PM IST
Sunday: Closed

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.