Frequently Asked Questions
- Are Taruveda products 100% natural and Ayurvedic?
Yes, Taruveda products are made using natural Ayurvedic herbs and traditional wellness formulations backed by modern research. - Do you offer Cash on Delivery (COD)?
Yes, we offer COD. However, you need to pay ₹500 as a token amount first. This amount will be deducted from your total order value. For example, if your order total is ₹2000, you will pay ₹500 in advance and the remaining ₹1500 at the time of delivery. - How many days does delivery take?
Standard delivery usually takes 3–7 business days depending on your location. - Do you provide free shipping?
Yes, free shipping is available on prepaid orders above ₹499. - Can I return a product if I don’t like it?
Yes, returns are accepted within 7 days of delivery if the product is unused, unopened, and in original packaging. - What should I do if I receive a damaged or wrong product?
Contact customer support within 48 hours with photos or videos of the package/product. The team will arrange a replacement or refund. - How long does it take to receive a refund?
Refunds are generally processed within 7–10 business days after approval. - Do you ship internationally?
Yes, international shipping is available for selected locations. - Are your herbal products safe for daily use?
Taruveda states that its ingredients undergo quality checks and safety testing to ensure effectiveness and purity. - Can I cancel my order after placing it?
Yes, orders can be cancelled before shipment. Once dispatched, cancellation may not be possible. - How can I track my order?
Once your order is shipped, tracking details are shared through email and SMS. You can also track it from your account dashboard. - How can I contact Taruveda customer support?
You can contact Taruveda via email at Taruvedaherbels@gmail.com or call +91 9024442255 for any order or product-related assistance.